Work For Us

Working for The Participation People

We care about our staff, and we want our staff to care about their work.

We aim to recruit the BEST staff, who share our vision, values, passion and commitment.

What we know about working for us:

  • 100% of our staff told us they “feel happy at work
  • 100% of our staff told us that “there is good, clear & constructive communication between all staff, including managers.
  • 100% of our staff told us they “find the work expected of [them] is stimulating and challenging.
  • 100% of our staff told us that they felt “managers promote a positive atmosphere of respect and teamwork.
Work For The Participation People - A Youth Engagement Company
Work For The Participation People - A Youth Engagement Company

What We Offer

In return for their hard work, we offer our staff:

  • A standard 32-hour working week.
  • 30 days of annual leave, plus all statutory holidays – staff accrue an additional 1 day of annual leave per year of service (up to 5 additional days).
  • Up to 3 days per year of paid volunteering leave.
  • Up to 10 days per year of additional leave with salary sacrifice (after 1 year’s service).
  • An auto-enrolment pension scheme with The People’s Pension, in line with Government guidance.
  • A range of flexible working arrangements, including flexi-time, time off in lieu, home or remote working and compressed hours.
  • A 16-25 railcard, for those staff who are eligible.
  • A Spotify Premium account.
  • Private Health Care

Working for The Participation People
Our Vacancies

SUN YRs 2023 Featured Image

Participation People

Young minds, fresh perspectives, better business decisions

Our purpose

Participation People believe services work better when you work creatively with the people who use them.

We are proud to be youth engagement, participation and co-production experts, with young people. Award-winning, Participation People work across the UK collaboratively with young people and senior professionals.

Participation People help organisations youth proof their offer today; to future proof for everyone’s tomorrow.

Superheroes

Participation People’s superpower is our youth community.  Our Young Consultant Team bring an entirely fresh perspective to brands and clients; offering unique insights which change thinking, in real time.

The Team

We are a team of high energy, enthusiastic and engaged facilitators, who bring fun and playfulness to the workplace, every day.

Our Toolbox

Participation People’s #YouthVoice programmes help organisations understand young people’s trends, habits and life choices.

Our missing piece

We are looking for a Youth Voice and Influence Officer, who will:

  1. Elevate young people’s views, perceptions and lived experiences of brands and organisations.
  2. Broker conversations with senior leaders to help them make better youth-informed decisions.
  3. Recruit, train and facilitate groups of young people to form and express their voice in ways that work for them.

We’re looking for team members who are:

  • Kind, curious and courageous professionals.
  • Playful in their practice; but serious about the solutions they co-design with clients and young people.
  • Experienced facilitators who engage creatively with young people.
  • Passionate when translating what young people say into business solutions.

It’ll be helpful if you have:

  • 2 years’ experience (or more) working with groups of young people.
  • Project management prowess.
  • A growth mindset to learning and development.

Participation People Perks

As a thank you, Participation People offer our team:

  • Quarterly professional training and development away days.
  • 360-degree annual appraisals.
  • Highly flexible working arrangements including flexitime, time off in lieu, remote working and compressed hours.
  • Rail discount card.
  • Emotional profile and team role assessments.
  • 3 days paid volunteer leave.
  • 30 days holiday as well statutory holidays.
  • Dedicated wellbeing support.
  • Bonus scheme for work well done.
  • Spotify Premium account.
  • Private healthcare
  • 4-day working week

Our Values

Curiosity makes us tick.

Our love of learning shapes everything we do – from the projects we facilitate to the events we co-design. Where others press pause, we push forward; discovering new insights, hidden meaning and innovative approaches with young people. Always learning, always looking for more, with young people.

Courage makes us roar.

Whether it’s wowing our clients with youth led research or solving everyday business challenges through youth led inspections – we stop to celebrate brilliance and everyone who has played a role to create it.

We embrace change as an opportunity to learn and grow which pushes us to be always ahead of the curve. We do this by challenging our biases and rethinking how things have always been done in the past.

This fresh, agile, and open-minded approach helps us be award winning, year after year

Kindness makes our hearts glow.

Our differences make us stronger. As Youth Voice professionals, understanding people, opinions and life experiences fuels youth insight and deepens understanding and perspectives to solve big business challenges.

At Participation People, we don’t just accept difference, we embrace it, champion it and thrive on it for the benefit of everyone we work with.

Job Details

Title: Youth Voice and Influence Officer

Salary range: £27,500 – £30,000

Hours: Full-time, 32 hours per week

Location: London or Homeworking – see Appendix A

Term: Fixed Term – see Appendix A

Reports to: Programme Manager

Job Purpose

To deliver our mission of making services better with young people, by:

  1. Recruiting, training and facilitating groups of young people to form and express their voice in ways that work for them.
  2. Elevating young people’s views, perceptions and lived experiences of brands and organisations.
  3. Brokering conversations with senior leaders to help them make better youth-informed decisions.

Key Responsibilities

Project Delivery

  • Plan, deliver and coordinate youth voice and influence projects, as outlined in Appendix A. For example:
    • Design and facilitate projects, with diverse groups of young people.
    • Support professionals to listen with an open mind.
    • Help young people hold professionals to account for their commitments.
  • Forecast and monitor expenditure associated with project delivery, demonstrating accurate record-keeping.

Partnership Working

  • Develop and maintain excellent relationships with clients and partners; helping them get ready to hear young people’s insights.
  • Work collaboratively with Participation People team; to strengthen and improve everything we do, together.
  • Attend local, regional and national groups, forums and networks to continue our learning and professional development.

Project Management

  • Plan and update project plans to hold yourself accountable to our client’s brief.
  • Keep records of young people’s participation, to evidence distance-travelled, skills developed and impact on decision making.
  • Share success and learning creatively with the team, young people, clients and partners.

Sharing is Caring

  • Provide input and expertise to strengthen existing practice across the team.
  • Share best practice across your networks to further elevate young people’s insight.

Additional duties

  • Undertake additional general duties from time to time, as required by the needs of Participation People, that are in line with the nature of grade of this post.

Expectations of our team

Safeguarding

  • Ensure that the protection, safety and welfare of children, young people and their families are the priority in everything you do, in line with our Safeguarding Policy and Procedures.

Diversity and Inclusion

  • Promote equal opportunities in all that you do, working to actively challenge and overcome inequality and social exclusion, in line with our Equal Opportunities Policy.

Data Protection

  • Collect, process and store all personal and related performance data securely, in line with our Data Protection Policy and Procedures.

Quality Assurance and Improvement

  • Ensure all project delivery is consistently high quality and demonstrates Participation People’s playful in practice, serious about solutions approach at all times.
  • Keep informed with relevant policy and legislation, and the implications these may have on Participation People and your role.

Day-to-day

  • Work with Participation People’s team to successfully deliver our vision, mission and values.
  • Attend and contribute to meetings (internal and external), training and other events as necessary to fulfil functions of this role.
  • Attend and contribute to your supervision and continual performance review process.
  • Complete all personal administration by the specified deadlines.
  • Work flexibly to accommodate to the needs of young people and our clients. This will include regular travel across the UK and working remotely.

What we’re looking for

Values, Knowledge, Experience

Values

  • You are committed to our mission of making services better with young people.
  • You are committed to being playful in practice and serious about solutions.
  • You are kind, curious and courageous!
  • You are committed to the principles of equality, diversity and inclusion.
  • You are committed to your own professional training and development.

Knowledge and understanding

  • You have a good understanding of the challenges and issues young people face.
  • You have an understanding of how decisions are made in organisations.
  • You have a good understanding of approaches to involving young people in the planning, facilitation and evaluation of projects.
  • You have an excellent understanding of safeguarding policy and practice.

Experience

    • You have professional experience of working with diverse groups of young people from a wide range of backgrounds and experiences.
    • You have experience of successfully managing projects with young people, on time and in given budget.
    • You have experience of supporting young people to engage in social action activity, e.g., a youth forum, youth advisory board, campaigning, youth work, consultation, research, inspections, grant making, journalism, peer education etc.
    • You have experience of designing and facilitating fun and engaging group work with young people and professionals.
    • You have experience of writing engaging reports, for young people and professionals.

Ability and Skills

Ability

  • You thrive working as a collaborative team.
  • You enjoy working in a fast-paced environment.
  • You are pro-active, solutions-focussed.
  • You create agile projects with room for manoeuvre and always have a plan b!
  • You encourage, champion and support the potential in others.
  • You enjoy working flexibly; including regular evenings and occasional weekends.

Skills

  • Your communication skills are one of your greatest strengths.
  • You are able to use project management templates with ease, boosted by excellent organisational and time management skills.
  • You have excellent networking and relationship-building skills, with young people and professionals.
  • You are highly IT literate (We use Mac, Google Suite and Office 365).
  • You use social media as an engagement tool for young people and professionals.
  • You bring fun to the workplace.

Appointment Terms and Conditions

All posts offered by Participation People are subject to:

  • A clear, enhanced Disclosure and Barring Service (DBS) check;
  • Satisfactory references (from those named as referees in your application);
  • Evidence of qualifications;
  • Evidence of entitlement to work in the UK.

Participation People reserve the right to withdraw an offer of employment if these conditions are not met. Only once these conditions are met will a formal contract of employment be offered.

Looking after you

We care about you and we want our team to care about their work.

We want to recruit the BEST team, who share our vision, passion and commitment.

July 2022, our team told us they:

  • Love their job and young people they support.
  • Know they make a difference and impact to communities.
  • Have opportunities to grow, learn and develop every week.
  • Enjoy the creativity and autonomy of projects.

In return for your hard work…

We know that what you get from us is equally as important as what you give to us.

So, we offer our team:

  • Quarterly professional training and development away days
  • 360-degree annual appraisals
  • Highly flexible working arrangements including flexi-time, time off in lieu, remote working and compressed hours
  • Rail discount card
  • Emotional profile and team role assessments
  • 3 days paid volunteer leave
  • 30 days holiday as well statutory holidays
  • Dedicated wellbeing support
  • Bonus scheme for work well done
  • Spotify Premium account
  • Private healthcare
  • 4-day working week

Commitment to equal opportunities

We are committed to the principles and practice of equality of opportunity. No applicant or team member will be treated less favourably than another on the basis of their age, disability or health condition(s), ethnicity, gender, marital status, religious belief or sexual orientation.

As part of the application process, we will ask applicants to complete an equal opportunities monitoring form to help us monitor our diversity and inclusion practice.

The nuts and bolts

Hours and contract term

This post is contracted 32 hours per week and is fixed term, with possible extension subject to performance and funding – this detail will be confirmed in your Contract of Employment.

You will also be required to work additional hours at evenings and weekends, for which time off in lieu (TOIL) can be taken. Overtime is not paid, except in exceptional circumstances.

Location

This post is based in one of our London office spaces. The exact base location will be confirmed in your Contract of Employment.

Salary

The salary range for this post is £27,500 – £30,000.

It is normal practice for us to appoint to the bottom of our pay scale, but we will reconsider this for exceptional candidates. Salary increments are subject to funding and excellent performance.

Holiday entitlement

This post carries 30 days’ annual leave, plus all statutory holidays in England. We also offer up to 4 discretional days in the year when the Company closes, usually over the Christmas period.

Probationary Period and Performance Reviews

The appointment is subject to a probationary period of 12 weeks. On successful completion of this period, subsequent performance reviews will take place every 9-12 months.

Contributory Pension Scheme

Participation People runs an automatic enrolment employer-contributory pension scheme with the People’s Pension at a rate of 3%. You can choose to opt out of this.